TonerMaster 反白
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FAQs

Read our responses to the latest and most common printer cartridge questions to better understand how we operate.

Answers

General

1.Where is your factory located ?

Our factory is in Zhongshan city of Guandong Province . We have office both in Foshan city and Guangzhou city.

2.Do you have any certifications?

Yes, we have passed CE, ISO9001, Rohs and other certificates.

3.What's your company advantages?

We have automatic assembly line that can produce and deliver fast for big order quantity and we also have own cartridge mould for some hot selling models.

Products

1.How do you control the quality?

We test every toner in machine one by one . We have videos for many models to show you the real printing quality.

2.Do you offer free sample?

Yes , but frankly not for all customers. Please kindly consult with our specialist.

3.Do you have a list of your most popular products?

Yes, please kindly get our catalogue by the “ Downloads”.

Customization

1.Can I customize products?

Yes. Let us know the specific customization requirements, and we will get back to you as soon as possible.

2.Can I customize the logo and packaging?

Yes, we can customize products based on your design and packaging requirements. Please send your detailed requirements to us.

Service

1.How can i start this toner cartridge business?

We will recommend some popular models according to your market so that you can sell easily.

2.Can you help me source other products ?

Yes, we usually help our customers look for supplier or purchase some other products to save their time.

3.Can you keep some of my goods from other suppliers?

Yes, normally we can do that for our customers.

Payment

1.Which payment method do you accept?

We accept T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal and Western Union.

2.What is your payment terms?

You’ll typically pay 30% deposit . The remainder is due when the items are ready.

Shipping

1.How do you send goods to me?

We can send goods to you by express ,air cargo and sea cargo according to your order quantity. We even can provide door to door service to many countries. So it’s easy for you to import from us even if it’s your first time import.

2.How about the delivery time?

We can deliver goods in 3-7 working days for quantity less than 1000pcs and in 14 working days for 40HQ container.

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  • 3rd-5th Fl, No4 QianJin Road,TanZhou town, ZhongShan City Guangdong China
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